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How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket payments, and keep your login secure. This policy explains what we gather, why we need it, and how you can request changes or deletion.

Payment data encryptedAccount access onlyUpdate anytimeDeletion on request
bet 77 How We Handle Your Account Information
DATA PRACTICES

How We Protect and Manage Information

We built our data handling around payment security and account integrity. Every bKash, Nagad and Rocket transaction goes through encrypted channels, and we store only the minimum needed to match deposits to your account and verify withdrawal requests.

Payment Encryption

All deposit and withdrawal pages use SSL encryption so your bKash, Nagad or Rocket PIN and account details are never visible in transit. We store transaction references, not your wallet PIN or full account number.

Cookies and Sessions

We use session cookies to keep you logged in and remember your language and game preferences. These expire when you close the browser. Clearing cookies logs you out but does not delete your account or bet history.

Account Security

We verify every withdrawal request against your registered mobile number and recent deposit pattern. If we see unusual activity we pause the payout and ask you to confirm via SMS or live chat before releasing funds.

Retention and Deletion

Active account data stays with us as long as you use the platform. When you close your account we anonymise or delete personal details within ninety days, keeping only transaction logs required for financial compliance under local regulation.

PRIVACY HELP

Contact Us About Your Data

If you want to see what data we hold, correct account details, or request deletion, reach us through any of these channels. Have your registered mobile number ready so we can verify your account and process the request quickly.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need privacy or data help. They will verify your mobile number and forward your request to our data team within the same session.
Email Support Send your request to our support address from the email linked to your account. Include your registered mobile number and describe what you need — data access, correction or deletion. We reply within forty-eight hours with next steps.
Account Settings Log in and go to the profile section to update your email, mobile number or password yourself. For deeper requests like data export or account closure, use chat or email so we can verify your identity first.

Common Privacy Questions

We collect your mobile number, email, payment details for bKash, Nagad or Rocket, device identifiers, and game session logs. We need this to verify deposits, process withdrawals, prevent duplicate accounts and keep your login secure.

Yes. Contact live chat or email support with your registered mobile number and ask for a data export. We will send you a summary of your account details, transaction history and session logs within forty-eight hours.

We pass only the minimum transaction data to payment processors so they can complete your deposit or withdrawal. We do not sell your wallet details or account information to third parties or advertisers.

Log in and contact support via chat or email, state you want to close your account and request data deletion. We will verify your identity and then anonymise or delete your personal data within ninety days, keeping only logs required by regulation.

Session cookies keep you logged in and remember your language and game preferences. They expire when you close the browser. You can clear cookies in your browser settings, though it will log you out and reset your preferences.

If your account stays inactive for an extended period we may archive it, but your data remains stored. To fully delete it, you need to request account closure and data deletion through support so we can process it under our retention policy.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.